Cleaning Agreement ContractPlease thoroughly read and agree to our terms and conditions! Name * First Name Last Name Phone * (###) ### #### Address Address 1 Address 2 City State/Province Zip/Postal Code Country Date * This contract is being signed and goes into effect on this date. MM DD YYYY Frequency of Cleaning Schedule * Client is agreeing to contract Shim N' Shine to provide cleaning services at the selected frequency at an hourly rate of $38. Weekly Biweekly Monthly Shim N’ Shine will provide all cleaning products, equipment, labor and supervision. * I Agree I Do Not Agree During the term of this agreement and within ninety (90) days after the termination of this agreement, I will not employ directly or indirectly any employees or representatives of Shim N’ Shine. * I Agree I Do Not Agree In the event either party wishes to terminate this agreement, that party is required to provide 15 days written notice to the other party. The term of this agreement shall commence on the date that this agreement is submitted and will remain in full effect indefinitely until the termination as provided in this agreement. * I Agree I Do Not Agree Invoices will be sent same day, all payments are due on the day cleaning takes place. An account is delinquent if not paid in full by the end of the due date. A late charge of $10 per day will be added to all delinquent accounts. * I Agree I Do Not Agree Shim N’ Shine agrees that they will not disclose, reveal, report, or use for any purpose confidential information which they have obtained, except as authorized by the client or the law. The obligations of confidentiality will apply during the term and will survive indefinitely upon termination of this agreement. * I Agree I Do Not Agree Client agrees to before and after photos being taken during initial cleans, as well as occasional photos being taken for the purposes of advertisements. Any and all photos taken for advertisement purposes will not include any personal information or items. Client has the right to request not to have photos used for advertisement purposes * I Agree I Do Not Agree Shim N’ Shine annually observes the following federally recognized holidays: Easter, Thanksgiving and Christmas Day. * I Agree I Do Not Agree Policy Agreement * Cancellation policy: Cancellation with less than 48 hours notice without rebooking will result in a $50 cancellation fee. No Violence Policy: We do not tolerate any verbal or physical abuse. Any violence toward staff will result in the ending of the clean and the client will be responsible for paying however many hours of work have been completed. Hazardous Substances Policy: If there has been any illegal substance use and/or smoking done in the house we need to be made aware of this before the cleaning appointment so that the proper safety precautions can be taken. Failure to provide this information can result in a cancellation or postponing of the cleaning. Lock-Out Policy: If we arrive and are locked out or cannot access the house there will be a lock-out fee of 50% of the price of the cleaning (minimum 4 hours) if we do not hear from the client to make an arrangement. Minimum Hours Policy: All cleans must be a minimum of at least 3 hours Time Limits: If a client requests only a certain amount of time for the clean a walkthrough will be required before the initial clean to ensure that it is a doable time limit. Pet Policy: Animals can be left out unless your animals are prone to aggression then we ask if you can please have them locked away for the duration of the clean. Door Policy: If any doors are closed we will not enter the room so please be sure any rooms you would like cleaned are open and any rooms you do not want to be cleaned are closed unless you have communicated otherwise with us. Late Fee Policy: If a client fails to make the payment for the cleaning on the due date there will be a late fee of $1o per day after the due date until the payment is made. Arrival Time Policy: Our hours of operation are from 9:00 am to 6:00 pm. We are unable to guarantee an exact arrival time as time can vary. However, we can provide a 1-2 hour window of our estimated arrival time. Termination of Contract: Notice of termination of contract must be given with 15 days' notice. I Agree I Do Not Agree I have fully read and agree to all terms and conditions above! Yes No Thank you, we look forward to cleaning for you!